Terms of Service – PAWPIPET™

Welcome to PAWPIPET™. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General Use

By using our site, you confirm that you are at least 18 years old and agree not to misuse our content, services, or products.

2. Product Information

Our products are designed to support general pet wellness and are not intended to diagnose, treat, or cure any medical condition. Always consult your veterinarian before introducing new products to your pet.

3. Shipping & Delivery

Shipping times are estimates and may vary due to external factors (e.g., customs delays, carrier issues). We are not responsible for delays caused by third parties.

4. Returns & Refunds

We offer a 30-day Satisfaction Guarantee. For eligible refunds, please contact us at support@pawpipet.com within 30 days of receiving your order.
Note: Refunds may be granted at our sole discretion. In most cases, products do not need to be returned.

5. Exchanges

We do not offer direct exchanges. If you wish to try a different item, please request a refund (if eligible) and place a new order.

6. Limitation of Liability

PAWPIPET™ is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products. By purchasing, you agree to use all products at your own discretion and risk.

7. No Warranties

All products and services are provided “as is” and “as available.” We make no guarantees regarding effectiveness, results, or fit for a particular purpose.

8. Fraud & Abuse

We reserve the right to refuse service or issue refunds to any customer suspected of abusive, fraudulent, or unreasonable behavior.

9. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through arbitration or mediation before seeking legal action.

10. Contact

For questions, please email us at support@pawpipet.com.

This policy helps us protect the integrity of our brand, provide a consistent customer experience, and ensure we can continue serving responsible and respectful pet parents.